Perhaps you discovered this article because you heard of robotic process automation (RPA) and the central part it plays in digital transformation. Is this because automation is coming into your business or is it already there? If you want to get a job in automation to future-proof your career and…

The 8 types of WASTES in your team right now A pitch for Lean automation Is your team automating your business processes without streamlining them? Perhaps you’re missing a trick for getting the most out of this technology. Optimizing processes first, not only saves on development time and the Bot…

What is the purpose of a “bot”? Digital transformation is a huge wave sweeping the business world, where companies are using cutting edge technologies to modify themselves, upgrade existing and creating new processes to increase speed and accuracy of service, make huge cost savings and improve customer experience. Robotic process…

The most insightful ratio that you might not have heard is called the Pareto ratio, Pareto’s law or the 80:20 rule. Essentially, your teams are spending 80% of their time on a mere 20% of business processes. …

How-To run a Root Cause workshop 7 steps to FINDING ROOT CAUSES to your business problems: How-To run a Root Cause workshop If your business isn’t running efficiently, you’ll see some tell-tale signs: Long customer queues, long hold times, high amounts of human errors, slow turnaround times when dealing with…

Are you a new Automation (or Robotic Process Automation/RPA) Developer? Perhaps you’re not techie at all, and you’ve just hired a new developer? Either way, you need to ensure that what gets launched is robust and easy to maintain, so that you don’t lose control of your robots. Here are…

…across your entire business or team If you are dreaming of your Automation team moving from delivering small automations to find big transformational processes to automate, or if your backlog of automation projects is drying up then this article is exactly for you! You’re not alone, a lot of teams…

As soon as a business gets involved in automation many teams immediately run out to hire a developer and start building their automated processes. But without getting senior stakeholders and their teams bought in to this revolutionary new technology, most teams hit brick walls, momentum and progress slows down and…

in every Process and Team You may already be aware that your team or business isn’t running as efficiently as you would have liked. Maybe it’s the long customer queues, long the hold times or there’s high error rates that are difficult to stomach. Perhaps it’s the slow turnaround time…